| Cover | |||||
| Judul - Subyek | Service Management: Mewujudkan Layanan Prima -- | ||||
| Kelas | 658.812 | ||||
| ISBN | 978-979-29-3046-7 | ||||
| Bahasa | Indonesia | ||||
| Penulis | Tjiptono, Fandy | ||||
| Editor - Penerjemah | - | ||||
| Edisi - Cetakan | Ed.2 - | ||||
| Penerbit | Andi - Yogyakarta - 2012 | ||||
| Seri | |||||
| Deskripsi Fisik | xviii, 422 hlm - Ilus, Bibl - 28 cm | ||||
| Tipe | |||||
| Golongan Pustaka | Buku | ||||
| Nomor Barcode | 10IKIP14330.1 - C.1 - T 10IKIP14330.2 - C.2 - S 10IKIP14330.3 - C.3 - S 10IKIP14330.4 - C.4 - S 10IKIP14330.5 - C.5 - S |
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| Koleksi sedang dipinjam - Tgl. Kembali |